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What To Expect from Incident Response with techDefender

Our incident response specialists work with your internal security teams to identify and contain threats – limiting damage to your IT infrastructure.

  • Ransomware Incident Response
  • Operational Technology (OT) and Industrial Incident Response
  • Cloud Incident Response
  • Data Breach Incident Response
  • Malware Incident Response

Preparation

We conduct regular internal training to ensure you’re equipped to handle incidents as they occur.

Detection & Analysis

Our continuous monitoring tools are deployed to detect security breaches in real time. We then analyse security breaches to determine the overall threat level of the incident and change our approach accordingly.

Containment

Once the threat has been confirmed, we deploy immediate containment measures to isolate the breach and prevent further damage to your security infrastructure.

Eradication

Our team identifies the root cause of the issue and removes any malicious elements from your IT infrastructure – ensuring all vulnerabilities are addressed.

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Recovery

Any affected systems are restored to normal operation, with necessary updates or patches installed.

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Post Incident Review

After resolving the issue, our team conducts a thorough review of the response effectiveness. This includes identifying improvements that could be made to an existing security environment and updating incident response plans accordingly.

NCSC and CREST Accreditations in cyber incident response, cyber incident exercising and more.

We are also Microsoft’s leading cyber security partner in the UK for CNI.

We are certified for ISO 27001, ISO 27701 and ISO 9001 and operate to ISO 22301 standards.

The Importance of Incident Response

Our incident response service is a vital part of any emergency cyber security process. When data breaches or security threats occur, a swift incident response means:

  • Minimal Damage: An immediate incident response means mitigating damage to cyber security infrastructure. This means less downtime after an attack and a reduction in financial and operational losses.
  • Sensitive Data is Protected: The lower the Mean Time to Contain (MTTC), the more limited the window of attack. This minimises the risk to sensitive data.
  • Limited Downtime: The faster a security threat is dealt with, the quicker your organisation can return to daily operations.
  • Builds Customer Trust: Quick responses to security threats build customer confidence in your organisation’s ability to protect sensitive data.

Why is it worth It?

Preparation

We conduct regular internal training to ensure you’re equipped to handle incidents as they occur.

Detection & Analysis

Our continuous monitoring tools are deployed to detect security breaches in real time. We then analyse security breaches to determine the overall threat level of the incident and change our approach accordingly.

Containment

Once the threat has been confirmed, we deploy immediate containment measures to isolate the breach and prevent further damage to your security infrastructure.

Frequently Asked Questions (FAQS)

Incident Response is a structured approach to handling and managing security breaches or cyberattacks. It aims to quickly identify, contain, and eliminate threats while minimizing damage and recovery time.

Having a plan ensures that your business can act swiftly and efficiently during a cyberattack, reducing downtime, preventing data loss, and maintaining trust with customers and stakeholders.

We handle various incidents including malware infections, ransomware attacks, data breaches, insider threats, phishing attempts, and unauthorized access to systems or networks.

Our team is available 24/7. We begin assessment and containment immediately upon notification, ensuring fast action to mitigate the threat.

Yes, we provide proactive threat hunting, vulnerability assessments, and tabletop exercises to prepare your organization before an incident occurs.

We serve a range of industries including Information Technology, Finance, Healthcare, Retail, Manufacturing, Real Estate, FinTech, and Academia.

Yes, our incident response practices align with GDPR, HIPAA, ISO 27001, and other major industry compliance standards.

Post-incident, we provide a detailed report, root cause analysis, lessons learned, and recommendations to strengthen your security posture and prevent future occurrences.